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Find answers to common questions about Pawsy, ingredients, shipping, returns, and more.
Full refund, no questions asked
5-8 business days US delivery
help@pawsylabs.com
Pawsy uses a triple-action Calm Stack of three clinically studied ingredients working across different timeframes:
Together they address the root cause of anxiety-driven indoor accidents — not just mask the symptoms.
Some dogs show improvement within the first few days thanks to the melatonin. However, the full Calm Stack needs time to build up.
93% of pet parents report noticeable results within 2 weeks of consistent daily use. We recommend giving Pawsy daily for at least 14 days before evaluating — the ingredients compound over time.
Yes! Pawsy chews are duck-flavored heart-shaped soft chews with a 97% palatability rate in taste trials. Most dogs eat them eagerly like treats.
If your dog is extremely picky, try breaking the chew into smaller pieces and mixing with food — but most pet parents say their dogs come running when they hear the jar open.
Dosage is based on weight:
Give daily at the same time for best results. Consistency is key.
Most calming chews use a single ingredient at a weak dose targeting vague "anxiety." Pawsy is the first calming chew specifically designed for anxiety-related indoor accidents.
Our triple-action Calm Stack uses 3 clinically studied ingredients across 3 timeframes. No proprietary blends hiding weak amounts — just transparent, clinical-dose ingredients that work.
Yes! While designed for indoor accidents, the calming effect addresses root anxiety which often manifests in multiple ways.
91% of customers report less barking and destructive behavior as a bonus benefit.
Standard delivery takes 5–8 business days within the US. International orders typically take 7–14 business days.
You'll receive a tracking number via email once your order ships.
Yes! Free shipping on all orders over $54. For orders under $54, a small flat-rate fee applies.
Subscribe & Save customers often qualify automatically since recurring orders meet the threshold.
Yes! We ship to the US, Canada, UK, Australia, and New Zealand. Shipping costs and delivery times vary by location.
You'll receive an email with your tracking number once your order ships. If you haven't received it within 3 business days, check your spam folder or contact help@pawsylabs.com.
Try Pawsy for up to 90 full days. If your dog's indoor accidents don't improve, email us for a full refund — no questions asked, no returns needed.
We offer the longest guarantee in the calming chew category. Less than 1% of customers ever request a refund.
Email help@pawsylabs.com with your order number. No forms, no returns, no hassle. Refund typically arrives within 5–10 business days.
No. We trust our customers and returning a partially used pet supplement isn't practical. Just contact us and we'll process your refund.
Email help@pawsylabs.com with a photo of the damage and your order number. We'll ship a replacement immediately at no extra cost.
Absolutely. All three ingredients are natural, clinically studied, and widely used in veterinary practice. No chemicals, no artificial sedatives, no known harmful side effects at recommended doses. Manufactured in a GMP-certified facility.
Consult your vet if your dog is on other medications or has a specific health condition.
No. Pawsy rebuilds your dog's natural ability to manage stress rather than sedating them. Your dog will still be playful, alert, and themselves — just calmer and less reactive. Think "settled" not "sedated."
Pawsy is formulated for adult dogs (1 year+). For puppies under 1, consult your vet first. Indoor accidents in very young puppies are usually house-training issues rather than anxiety.
Yes. All three have peer-reviewed veterinary research:
Pawsy uses clinical doses — not the weak trace amounts in many competitors.
Generally well-tolerated alongside other supplements and most medications. If your dog is on SSRIs, anti-anxiety drugs, or sedatives, consult your vet before starting Pawsy.
Get an extra 20% off every recurring order, delivered on your schedule (every 30, 60, or 90 days). Pause, skip, or cancel anytime — no commitments.
Yes. No contracts, no commitments, no cancellation fees. Pause, skip, or cancel from your account page or by emailing us.
Absolutely. Log into your account to adjust frequency, skip an order, or change your address. Or email help@pawsylabs.com and we'll handle it.
Yes! The guarantee applies to your first order regardless of whether it's one-time or subscription. If Pawsy doesn't work within 90 days, full refund on your first order.
Our friendly team is here to help. We respond within 24 hours, 7 days a week.
Contact SupportOr email us directly at help@pawsylabs.com